Last Updated: May 5, 2025
Terms of Use
Please read these terms carefully before using our AI-powered face care expert app.
Please read these terms carefully before using our AI-powered face care expert app.
Welcome to Visoepó ("Visoepo", "Visoepó", "the App"), owned and operated by We Dump Cool ("We", "Us", "Our"). These Terms of Use ("Terms") constitute a legally binding agreement governing your access to and use of the Visoepó mobile application and all related services offered by Us (collectively, the "Service").
By downloading, installing, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our separate Privacy Policy (which is incorporated herein by reference and available within the App and on our website). If you do not agree to these Terms or the Privacy Policy, you must immediately cease all access to and use of the Service.
We reserve the right to modify these Terms at any time. We encourage you to review these Terms periodically for changes. Your continued use of the Service after changes are posted constitutes your binding acceptance of such changes.
The Service is intended solely for users who are sixteen (16) years of age or older. Any registration, use, or access to the Service by anyone under 16 is unauthorized, unlicensed, and in violation of these Terms. By using the Service, you represent and warrant that you are 16 years of age or older and that you agree to abide by all of the terms and conditions of these Terms.
To access certain features of the Service, you may be required to register for an account, primarily using Google Sign-In or other methods authorized by Us. You agree to:
You may not share your account credentials or grant access to your account to any third party. Creating multiple accounts for a single user is prohibited. We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, false, or misleading, or if you violate these Terms.
Visoepó provides AI-powered facial analysis, personalized insights, and recommendations, primarily related to skincare and appearance, intended for informational purposes. The Service offers different ways to access its features:
We are constantly working to improve the Service and may add, modify, suspend, or discontinue any features, access models (paid or ad-supported), credits structure, or aspect of the Service at our sole discretion, temporarily or permanently, without prior notice or liability to you.
Ad-Supported Features: As described in Section 4, certain features of the Service may be accessible to users without a paid subscription by viewing advertisements. By choosing to use these features without a paid subscription, you consent to the display of advertisements within the App.
Third-Party Ad Networks: These advertisements are typically delivered through third-party advertising networks (such as Google AdMob). These networks may collect and use information about your device and app usage to serve relevant ads, as detailed further in our Privacy Policy.
Interaction with Ads: Your interactions with any advertisements, including any transactions or correspondence with advertisers, are solely between you and the advertiser. We are not responsible or liable for any loss or damage incurred as the result of any such dealings or as the result of the presence of such advertisements within the Service. The display of advertisements does not imply endorsement by Us. Third-party advertisements are subject to the terms and privacy policies of those third-party advertisers.
For users choosing paid access instead of the ad-supported model, certain features or functionalities require payment, such as subscription bundles (e.g., Basic Bundle, Premium Bundle offering a set number of scan/advice credits for a fixed term) or one-time purchases of addon credits.
Billing: All payments are processed securely through Google Play Billing or other designated third-party payment processors. Your use of such services is subject to their respective terms and conditions and privacy policies. You agree to provide current, complete, and accurate purchase and account information.
Pricing: Pricing for subscriptions and addons will be clearly displayed within the App prior to purchase. Prices are subject to change at our sole discretion, though changes will typically not affect active subscription terms until renewal or new purchase. All prices are listed exclusive of applicable taxes, which you are responsible for paying.
Subscriptions:
Addon Credits: You may purchase additional scan or advice credits ("Addon Credits") as one-time purchases while you have an active subscription bundle.
EXPIRATION OF ALL CREDITS (Subscription and Addon): All credits associated with a specific subscription bundle term, including any Addon Credits purchased during that term, will expire simultaneously with the underlying subscription bundle. Addon Credits do not have their own independent validity period; their validity is strictly tied to the expiry date of the subscription that was active when they were purchased.
Example: If your 30-day subscription plan expires on April 23rd, and you purchase Addon Credits on April 20th, those Addon Credits (along with any unused credits from the original subscription bundle) will also expire on April 23rd.
No Rollover or Extension: Unused credits (from the subscription bundle or purchased addons) will NOT be carried over to a new subscription term, nor will their validity be extended beyond the expiration date of the associated subscription plan. It is your responsibility to use your credits before the subscription term expires.
Refunds: All purchases (subscriptions and addon credits) are final and non-refundable, except where required by applicable law or as explicitly stated otherwise by Us or the payment processor (e.g., subject to Google Play's refund policies). No refunds or credits will be provided for partially used subscription periods or unused addon credits upon expiration or termination.
Responsibility: You are solely responsible for all charges incurred under your account.
To use the core features of the Service, you may submit content, specifically facial images ("User Content"), for analysis. By submitting User Content, you:
You retain all ownership rights in your User Content, subject to the license granted herein.
You agree not to engage in any of the following prohibited activities in connection with your use of the Service:
Violation of these rules may result in immediate suspension or termination of your access to the Service, forfeiture of any remaining credits or subscription time, and potential legal action, without prejudice to any other rights or remedies available to Us.
All rights, title, and interest in and to the Service, including but not limited to the App's software, code, algorithms, text, graphics, logos, designs, icons, images, audio/video clips, data compilations, trademarks, service marks, and trade dress (collectively, the "Intellectual Property"), are the exclusive property of We Dump Cool or its licensors and are protected by copyright, trademark, and other intellectual property laws. Except for the limited license granted to you in these Terms, you are not granted any right, title, or interest in or to the Intellectual Property. You may not copy, modify, distribute, sell, lease, reproduce, or create derivative works from our Intellectual Property without our express prior written permission. You may not use our branding, logos, or trademarks without our prior written consent.
The insights, recommendations, and analysis provided by Visoepó are generated using advanced artificial intelligence (AI) models, which may utilize foundational AI technology and proprietary adaptations developed by Us. THIS CONTENT IS PROVIDED FOR INFORMATIONAL, EDUCATIONAL, AND GENERAL WELLNESS PURPOSES ONLY.
IT DOES NOT CONSTITUTE, AND SHOULD NOT BE RELIED UPON AS, PROFESSIONAL MEDICAL, DERMATOLOGICAL, PSYCHOLOGICAL, OR THERAPEUTIC ADVICE, DIAGNOSIS, OR TREATMENT.
Always seek the advice of a qualified healthcare provider or other relevant professional with any questions you may have regarding a medical condition or personal concern. Never disregard professional advice or delay in seeking it because of information obtained through the App. We make no representations or warranties regarding the accuracy, applicability, fitness, or completeness of the AI-generated content. Reliance on any information provided by the App is solely at your own risk.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DUMP COOL AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
YOU USE THE SERVICE AT YOUR SOLE RISK.
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL WE DUMP COOL, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE DUMP COOL HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF WE DUMP COOL AND ITS AFFILIATES ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE TOTAL AMOUNT PAID BY YOU (IF ANY) TO WE DUMP COOL FOR ACCESS TO OR USE OF THE SERVICE DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM GIVING RISE TO SUCH LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless We Dump Cool and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, demands, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; or (e) your violation of any rights of any third party.
We reserve the right, in our sole discretion, to suspend or terminate your account and your access to the Service at any time, for any reason or no reason, including, without limitation, if we believe that you have violated or acted inconsistently with the letter or spirit of these Terms or engaged in fraudulent, abusive, illegal, or otherwise improper activity. Such termination or suspension may be effected without prior notice. Upon any termination or suspension, your right to use the Service will immediately cease, and you will forfeit any remaining subscription time and unused credits (including addon credits) associated with your account without refund or compensation. We may, without liability to you or any third party, immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service, subject to applicable law and our data retention practices outlined in the Privacy Policy. Sections 7 (License Grant Aspects), 9, 10, 11, 12, 13, 16, and 17 shall survive any termination of these Terms.
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them within the App or otherwise notify you. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page or the relevant section within the App periodically so you are aware of any changes, as they are binding on you.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordanceance with the laws of India, without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Service shall be instituted exclusively in the competent courts located in Sonipat, India. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection as to inconvenient forum.
Entire Agreement: These Terms, together with our Privacy Policy, constitute the sole and entire agreement between you and We Dump Cool regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.
Waiver: No waiver by We Dump Cool of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of We Dump Cool to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
Severability: If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer our rights and obligations under these Terms without restriction.
Headings: The section headings used herein are for convenience only and shall not be given any legal import.
If you have any questions, concerns, feedback, or comments regarding these Terms, please contact us at:
We Dump Cool
Email: app.support@wedumpcool.com